Discover Our Terms
Understanding Your Rights and Responsibilities
Navigate the essentials of shopping with T&J Candles. Our terms and conditions ensure a seamless and transparent experience for all our valued customers.
Shopping Terms & Conditions
User Agreement
Order Processing
Payment Methods
Shipping Policy
Returns and Exchanges
FAQs About Our Terms
Find answers to your most pressing questions about shopping with T&J Candles. We aim to provide clarity and confidence in every purchase.
Can I cancel my order?
Yes, you can cancel your order within 24 hours of purchase. Please contact our customer service team for assistance.
What if my candle arrives damaged?
If your candle arrives damaged, please contact us immediately with photos of the damage. We will arrange a replacement or refund as necessary.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on the carrier’s website.
Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping options in the future.
What is your privacy policy?
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy page for detailed information.
How do I contact customer service?
You can reach our customer service team via email at support@tjcandles.com or by phone at (555) 123-4567. We are here to help!
Get in Touch
Address
Reach out to us at our Central PA location for any questions regarding our terms and conditions. We are here to assist you with all inquiries.
Discover Our Collection
Indulge in the luxury of T&J Candles. Our hand-poured creations are designed to elevate your everyday moments. Experience the soothing glow and exquisite scents that define our brand. Start your sensory journey today.
